Apple Inc. (NASDAQ:AAPL) came out for the first time after users complained that iPhone 6 Plus bends, saying that it’s “extremely rare” for the iPhone to bend when used normally. The company assured users that the largest iPhone is made using very high standards and they have only received 9 cases of a bent iPhone 6 Plus.

Just a few days after Apple Inc. (NASDAQ:AAPL) released iPhone 6 and iPhone 6 Plus, complaints flooded social media with users saying that their smartphones warped when they sat while having them in their pockets. Some users also posted images of the bent iPhone 6 Plus on social media.

However, Apple Inc. (NASDAQ:AAPL) has come out to assure users that their largest iPhone so far, the iPhone 6 Plus, shouldn’t bend if used normally. They said that the device went through rigorous testing before being released to the public.

“IPhone 6 and iPhone 6 Plus meet or exceed all of our high quality standards to endure everyday, real life use,” Trudy Muller, a spokeswoman at Apple, said in the statement.

Both Apple Inc. (NASDAQ:AAPL) iPhone 6 and iPhone 6 Plus started selling in different stores just a week ago. Reports said that Apple Inc. sold more than 10 million in the opening weekend. The same week the two smartphones were availed in stores, the Cupertino, California-based tech giant also released an update for its iOS operating system.

Unfortunately, the released operating system, iOS 8, also received criticism with many users saying that some of their favorite apps couldn’t work properly on it. Apple Inc. (NASDAQ:AAPL) then released an update, which botched as well since it also brought with it some other issues that saw the company withdraw it.

From the malleability of the iPhone 6 Plus to the failed iOS 8 update, Apple Inc. (NASDAQ:AAPL) has opened a floodgate of condemnation from users and competitors that take advantage of the problems to win more users for their products. On Twitter, there is a hashtag, #bendgate, where many users are hurling their criticism at Apple Inc.

The negative publicity generated by the users and critics have seen Apple Inc. (NASDAQ:AAPL) shares drop.

This article has been written by Victor Ochieng.