Twitter Inc (TWTR) Innovates on Harassment Reporting Tools

Twitter Inc (NYSE:TWTR) is traditionally known as champion of free speech, and the social networking site has in the past been a venue of posts using offensive language. In an effort to combat online abuse and promote safety in its site, the company has announced Tuesday that it is rolling out improvements to help its users  in easily reporting harassment and abuse.

Twitter Inc (NYSE:TWTR) will be simplifying its forms for reporting abuse on the social media platform, in effect requiring minimal information from users who want to report inappropriate content or behavior. Accounts so flagged for abuse will be reviewed by an assigned staff from the Twitter safety team, with the possibility of reported accounts being suspended.


Furthermore, offensive behavior need not be received directly. Twitter Inc (NYSE:TWTR) now encourages bystanders to report abusive content, even when they are not the ones directly affected by such content.

A new feature of Twitter’s block tool is now also expected to deliver better results. A new page is now devoted for allowing users to view all the accounts that they have blocked, and users who own a blocked account will no longer have the ability to view the accounts of those who blocked them. Last year, the company was forced to review its “block” feature after complaints have surfaced that blocked users was still able to interact with users who blocked them.

According to Twitter Inc (NYSE:TWTR) Director of Product Management Shreyas Doshi, the updates have now been made available to a select group of users, and the company is expecting the updates to benefit everyone over the coming weeks. She also noted that Twitter will continue working on improvements in the coming months  for additional user controls, with the goal of enhanced user experience in combating online abuse.

This article has been written by Nonito Guntan.

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